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How to unlock a Verizon phone without the code

The Best Alternatives to Unlock Cell Phones. Cell Phones, Cell Phone, Unlocked Cell Phones. Be informed & Save more Unlock Cell Phones, Cell Phones, Cell Phone, Unlocked Cell Phones Many postpaid 3G devices can sort of be unlocked without a code. There are two preset codes that you can use to unlock them — either 000000 or 123456. However, there is a brand of 3G devices.. 1 How to Unlock Verizon Phone Online without SIM Card. All network carrier providers who offer installment payment options for mobile devices always spell out their terms and conditions. The customer must meet these terms and conditions before unlocking the phones, and without which he/she can't use other network carrier's SIM cards on the device How to Unlock Android Phone without Code - Forgot Pattern Every Android phone allows us to enter the wrong passcode five times, and then it will be locked. At this time, you will receive a message showing that you have to wait for 30 seconds

The iPhone will automatically connect to Apple's server and unlock itself. Unlock Verizon phone without the code As of now with Verizon, it appears that Network Control Key (NCK) or unlock codes are a thing of the past. After the 60 days period, even if you own an Android device, Verizon will remotely unlock your device Verizon makes it very easy to unlock your phone. In fact, as of summer 2019 it automatically unlocks its customer's devices after 60 days as long as certain criteria is met. There are a few.

1. Insert the SIM card from another wireless carrier into your Verizon Global Ready 3G phone. If you have an older Verizon 3G World phone, you can unlock it using a special code once you insert your new SIM card. Start by powering your Verizon phone down, removing its SIM, and inserting the SIM from the new provider Specifically, if you have an old 3G World Device through Verizon, that may require a code to unlock it, as that was an old policy the company had in place. Try using the Verizon unlock code 000000 or 123456 to unlock the device. If all else fails, you can call Verizon to unlock the phone. Customer service is there to help you

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  1. Those are the only two codes that Verizon uses for unlocks. If either one did not work, call Verizon support service at *611 for manual help. It really is that easy to unlock a Verizon phone. If..
  2. To get free Verizon unlock codes for your mobile phones you need to know the IMEI code of your mobile phone. This is code is a unique number assigned to all mobile phones to identify them internationally. You can get your IMEI code below the battery of your mobile phone or by dialing *#06#
  3. Usually, you just insert the SIM card in the phone you want to use and the phone will prompt you for the unlock code. In case you need any assistance, our customer support is always there to answer any questions you might have. We will get back to you within less than 12 Hours from Monday to Friday

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1. Unlock Phone By the Help of Verizon Customer Care Generally, if you owe a Verizon Phone, it should've already been unlocked. In the case of the phone in Postpaid Plans, it will remain automatically unlocked Step 1. Go to iPhoneIMEI.net official website. Select your iPhone model and the network your phone is locked to, then click on Unlock. Step 2 Unlock Verizon - How to unlock any Verizon phone FREE. In this video I will show you how to unlock verizon phone to any carrier, worldwide. You can unlock an..

How To Unlock A Verizon Phone Without The Cod

  1. Unlock a Verizon Phone. Unlocking a smartphone on Verizon is easy, especially in 2020. In fact, it's so easy that Verizon doesn't need to offer an unlock portal or some guideline on how to.
  2. Step 2: Get the unlock code. For prepaid phone-in-the-box, the universal code won't likely work. You will need to contact Verizon and obtain the code. Do this after the 12-month period. To ask for the code, you can either dial *611 or call this number: 1-888- 294-6804
  3. There are no official steps for unlocking any Verizon iPhone, and the process is automatic. After you have used the device for at least 60 days, the unlocking method automatically begins, and your iPhone will be unlocked from Verizon without any code required
  4. Sometimes if you put too many codes in, the phone will automatically lock you out for a pre-set period of time. Wait until the time is up and try unlocking it again. If you still cannot access your phone, seek help from the Verizon team or Apple to help you unlock it
  5. Here's how to use LockWiper (Android) to unlock LG phone without code: Step 1: Download iMyFone LockWiper (Android) and launch the application. Step 2: Connect your phone to your computer via USB. Confirm your device information and then select Start to Unlock. Step 3: Wait for it to download to take place. Follow the onscreen instructions to set your device and start the removal
  6. The Verizon network unlock method is different from most carriers as they do not use the typical 8 digit unlock code. However, some phone's do ask for a code. In this case the message displayed will say this sim card is not from verizon wireless. Here you can enter in the 8 digit unlock code as shown below
  7. If your phone doesn't fall into one of these categories and you're still having problems, you'll want to contact Verizon customer support to unlock your phone. You can reach Verizon customer support at 1-888-294-6804 or dial *611 on your cell phone. 2. Enter the correct code

Call Global Services (their phone number is (800) 711-8300 -- different from VZW customer support). If they still won't give you an unlock code, tell them you've filed a complaint and you have a reference number. 4 Mar 12, 2020 Part 2: Verizon Phone Unlock Using unlock Codes. There is another method that can be used to unlock your Verizon Phone. Follow these simple steps: 1. First, you should determine what kind of Verizon phone you are using i.e., prepaid, postpaid, or global 3G. Next, insert a new SIM card in your Verizon phone, it will prompt you to. Before You Unlock. How to unlock a Verizon phone: Activate your Verizon device. Pay your cell phone bills and remain in good standing for 60 days. After 60 days, Verizon will automatically unlock your device. If your phone is still locked, contact Verizon customer support to initiate a device unlock. Whether you have a Verizon iPhone or Android. Free yourself! the way to unlock a phone from the icy hands of your wireless carrierYour biennial contract is finally up, and you wish to avoid wasting some. In most of the cases when a Verizon client need to unlock verizon network code his or her phone it could be used with the other service provider by using codes 000000 or 123456. Alternatively a client may contact customer services on *611 or (888)294-6804 for prepaid phones and on (888)922-0204 for post pay devices

Part 2: Verizon Phone Unlock Using unlock Codes. There is another method that can be used to unlock your Verizon Phone. Follow these simple steps: First, you should determine what kind of Verizon phone you are using i.e., prepaid, postpaid, or global 3G. Next, insert a new SIM card in your Verizon phone, it will prompt you to enter an unlock code Make a note of the unlock code received from your representative; Some supported devices include the T-Mobile Device Unlock app. Device Unlock is only available for Android devices and allows customers to request and unlock their phone directly from the app. Learn more about how to use it at T-Mobile support. How to unlock a Verizon phone First, you will need the unlock code before proceeding with the rest of the process. It is usually possible to get an unlock PIN without paying by calling Straight Talk customer support on their 1-877-430-2355 toll free number. You could also get online chat support from their unlock policy portal. Put off your phone Unlock locked iPhone/iPad passcode easily without iTunes. Tr Part 2: Verizon Phone Unlock Using unlock Codes. There is another method that can be used to unlock your Verizon Phone. Follow these simple steps: First, you should determine what kind of Verizon phone you are using i.e., prepaid, postpaid, or global 3G. Next, insert a new SIM card in your Verizon phone, it will prompt you to enter an unlock code

How to Quickly Unlock Verizon Phone without Unlock Cod

To learn how to unlock the phone using emergency call, follow these steps: Turn on your device and tap on the Emergency Call button on the lock screen. This will open the dialer screen to make an emergency call. Enter a string of special symbols. For instance, you can simply type asterisks (*) a few consecutive times Before I explain how you can unlock a phone without knowing the security code, I will like to share this short experience of mine with you. I could remember a particular time which I got a phone from one of my brothers after he got another new phone. Way back then, (before giving me the phone) he used to lock the phone with a security code It's easy: You can get your OnePlus 8 5G UW (Verizon) unlocked in just 5 minutes. All it takes is 5 clicks to unlock your OnePlus 8 5G UW (Verizon) without paying a single penny. There are three steps involved to unlock your phone. The process from submitting the IMEI number to getting the code back takes less than 5 minutes

If you are a Verizon customer and would like to get a better deal, we can help you to unlock your Verizon phone quickly and easily. Here's what you need to know: Our team of trained Verizon phone unlock experts will use the latest technology to unlock your Verizon phone online, without any jailbreaking involved Here are the steps to follow to know how to unlock ZTE phone without password using this tool. Step 1: Download the tool, install it and then launch it on your computer or laptop. Connect your ZTE phone to the computer after this and wait for the device to get detected. Step 2: Select Remove Screen Lock and then the Start button To enter VERIZON MOTOROLA MOTO E5 GO (XT1921-8) secret Unlock Code you need to follow some simple steps: Firstly, Turn off the VERIZON MOTOROLA MOTO E5 GO (XT1921-8). Now, Insert a non-VERIZON SIM card in your VERIZON MOTOROLA MOTO E5 GO (XT1921-8). Then, Turn on the VERIZON MOTOROLA MOTO E5 GO (XT1921-8) phone

Part 3: Unlock LG Phone without Code by Android Device Manager Another alternative method which answers your query of how to unlock a LG phone without code is by using Android Device Manager. This feature is available for all Android phones and can be used in case you lose your phone, get locked out of your phone or other such scenarios Depending on your device, you have to go about different options: * If your Verizon phone is 4G/4G LTE capable, it is factory unlocked, so just pop in any compatible SIM. * If your Verizon phone is only 3G compatible, the phone may be technically.

How To Unlock A Verizon Prepaid Phone Without The Cod

How to unlock a VERIZON MOTOROLA MOTO E5 PLAY (XT1921-6) BY using a network unlock code. You have a VERIZON MOTOROLA MOTO E5 PLAY phone and you would like to get this unlocked without any hiccups. Well, this is the guide for you! Below, you can discover the step-by-step instructions that will show you 'how to unlock your VERIZON MOTOROLA MOTO E5 PLAY phone' Jan 6, 2019. #1. I had boughten a prepaid Verizon ZTE blade Vantage off of Facebook try to get it switched over to TracFone and it is Verizon locked I called them and the code they give me does not work so they put in a work order. Trying to see if there is a quicker way to access the network I am trying to switch to How to unlock your Samsung Galaxy S10. 1. Open the Settings app. 2. Scroll to the very bottom and tap About phone. 3. On the About phone page, find the IMEI number, which appears with the phone.

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I need the unlock code for a samsung convoy sch u640, do you have these codes..It is currently with verizon but I need to unlock it to use another cell phone provider. read more Richard S All that has to be done is to connect an LG phone to a computer and get to a specialized site that does unlocking. Please make sure the things below are checked in advance: Below you can know more about unlock zte z958 with or without unlock code. Computability for unlocking the network. (Some very advance network codes, especially Japanese are. Unlock Samsung S20 Plus Sprint. With over 54 million subscribers in the United States, Sprint is one of the biggest carriers. To get the unlock code within this provider you have to use DoctorSim's services or any 3rd party. For this carrier, they charge you $33.95 and must wait about 12 hours for the service to be done Method 1. How to Unlock Android Phone without Password Using Android Unlock. The best way to unlock an Android phone without a password is using a professional Android unlocking tool like Android Unlock.It owns a high success rate which exceeds 98% in unlocking your Android device, no matter your phone is locked with password, fingerprint or pattern 6. When you are prompted SIM unlock code pops up, then input the number that was sent to you. 7. A valid email address is needed in order to receive the unlock code for Samsung. Unlock Samsung Galaxy S7 on Verizon. This is all the information on what you need to do to get your Verizon Samsung unlocked

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How to Unlock a Verizon Phone: 5 Steps (with Pictures

When you order us for VERIZON MOTOROLA MOTO G4 PLAY (XT1609) Network unlock code, you can be 100% sure that we will unlock your MOTOROLA MOTO G4 PLAY (XT1609) VERIZON device. Our guarantee includes a promise of safe VERIZON device unlocking service and respectful professional treatment How to unlock your Verizon Wireless phone: Verizon phones are locked for 60 days after purchase or activation. After 60 days, the device is automatically unlocked, and will never be locked again. How to Unlock Your T-Mobile Phone: Your phone must first meet eligibility requirements, including (but not limited to): Must be a T-Mobile devic I received my unlock code within five minutes and had my phone unlocked about 45 seconds later. The instructions were clear, easy to understand, and the service was fast. It took me longer to read enough reviews to convince me to give it a try than it took to get from blastoff to splashdown so you can consider me to be a very satisfied customer.

000000. 123456. If your device is still locked then try again or simply call to Verizon support line (888-294-6804.) In the case, of world devices you may still need the help of a store tech, you can make a request by dialing the support line (800-922-0204). Verizon's prepaid 4G handsets (off the shelf phone in the box) are locked in the. The unlock code on the Galaxy S is actually built into the handset; usually unlock codes are generated by a server owned by the manufacturer and they're unique to each phone. However, Galaxy S phones have the unlock code hidden in a .bak file on the handset, which means that you can use an app to unlock the cell To unlock your Metro phone: Make sure your phone meets Metro's unlock requirements . For older non-Apple devices: Find Metro's unlock app in your phone's Applications folder. Select Permanent Unlock, then restart your phone. For iPhones and newer smartphones: Contact Metro by phone or in person to request an unlock code If you want to unlock your carrier-branded HTC One (M8) without opening your wallet, call your service provider and simply ask them for the SIM unlock code to your HTC One (M8). The only catch is that each service provider has a few criteria which must be met before they give up the unlock code for the device

How To Unlock A Verizon Phone Without The Code Overview. How To Unlock A Verizon Phone Without The Code can offer you many choices to save money thanks to 24 active results. You can get the best discount of up to 51% off. The new discount codes are constantly updated on Couponxoo. The latest ones are on Jun 21, 202 Unlock Verizon phone code generator can calculate your missing cell phone code for free. Get the best free solution to bring your code home! Getting ahead of the contract you signed with the mobile network operator upon purchasing your new Verizon cell phone device has never been easier and simpler Postpay Device Unlocking Policy. Devices that you purchase from Verizon are locked for 60 days after purchase. Devices that you purchase from our retail partners are locked for 60 days after activation. After 60 days, we will automatically remove the lock. Following the 60 day lock period, we do not lock our phones at any time Samsung devices from Verizon are different in a sense they cannot be unlocked via unlock code such as the conventional unlocking methods in which you can simply enter the unlock code. However, Cellunlocker.net has come up with a solution to factory unlock your Sprint Samsung device. You will require a datacable and pc to link up to an agent I recently purchased a LG G2 Verizon model to use on T-Mobile. I recieved the phone and reset to make a fresh start for me so i dont have any software problems. Little did i know i could not get past the setup screen with verizon sim activation a requirement. So after a lot of research i found the fix. 1

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1. Unlock Verizon Wireless Ellipsis 8, locked by the operator. 2. Unlock Verizon Wireless Ellipsis 8, depending on the manufacturer. 3. Conduct unlock SIM card. 4. Restore the phone capacity, which has been locked memory. 5 When you receive your unlock code, insert a non-Xfinity Mobile SIM in your phone. Enter the unlock code provided by Xfinity Mobile. Double check that you are entering the correct code. After entering a non-Xfinity Mobile SIM, restart your device and enter the code again if prompted. Contact your new carrier's customer service to verify that. Here's a code which I found out does not work with Verizon on an iPhone, but I could make it work after switching to a T-Mobile SIM. It also worked on my Android AT&T device as well. To access it. Step 1: Free download EelPhone DelPassCode For Android on your computer, install the tool at the same time. Don't forget launch it and from the home page of EelPhone DelPassCode For Android, just click on Remove Screen Lock to unlock Motorola in several steps. Step 2: It's time to connect your Motorola to your computer via USB cable, and make sure the connection during the whole process Q: How can you unlock a cell phone of a friend or family member that died? A: Everyone gets this wrong, they make common errors of assumption. * UPDATE: * * Apple has introduced a new feature in iOS 15 and macOS Monterey that allows you to set cer..

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Below find out step-by-step guide on how to Unlock SIM/Unbrand Samsung Android phone using Galaxsim Unlock, without the need of any codes. Steps to Unlock Android SIM/Unbrand Samsung Device using Galaxsim Unlock. Step 1: Install Galaxsim Unlock. Go to play store. Install and launch Galaxsim Unlock on the Android devices that you want to unlock - It can unlock the Samsung and LG phones without losing data; - Unlock Android phone pattern lock, but it will delete the data. Download the Android Messages Manager for free below. Guide on how to unlock Samsung phone if you forgot password fast: Step 1: Download and Connect. Download and install this Samsung unlocking app on the computer The best part is that you can perform the unlock yourself, without having to call in a technician. Advantages of IMEI Verizon iPhone 12 Unlocking via Unlockboot. Unlockboot's iPhone 12 unlock rates are much lower than what others are charging, and it's definitely less than what Verizon, AT&T, etc. would charge

How to Unlock a Verizon Phone: 6 Steps (with Pictures

Switched your Cell phone on for 2 to 3 minutes. after this, Switch your phone off and put out your Sim card from it. do the same for 2 times. Now again insert your Sim and just after switching on your mobile type this Secret code *22233421# . That's it it will remove your previous PIN code UnlockItFree Unlock My Phone is a free cell phone unlock code generator that offers you with free DCT3 and Nokia DCT4 unlocking through remote code on the Internet. Different from many other unlocking programs, UnlockItFree Unlock My Phone has a simple, advance and precise technology to unlock your phone How to Unlock Motorola Phone By Unlock Code. Our Motorola Unlocking process is safe, easy to use, simple and 100% guaranteed to unlock your phone regardless of your GSM network! This is the same method Networks and Carriers will use and charge you $50 and over to unlock your phone. Once you receive our 8 or 16 digit Motorola Unlock code.

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3. Get your Galaxy Note 10 Unlock Code. The next step in the process is to get the code. Visit UnlockBoot, select Galaxy Note 10 as the phone, and select the network the device is on. Then put in the IMEI inside the field, and the email address where it is required. Make sure to enter the correct email ID, as we'll send the code to that ID. 4 Unlike several other major carriers, Verizon keeps the phone network locked for only 60 consecutive days from the initial activation date. Pay your phone bill for two consecutive months, and your Verizon phone should be unlocked automatically. If you need to get the unlock code, you can contact Verizon support directly

Step 1. Run the Program and Select Unlock Mode. To start with, free download and install the Android Lock Screen Removal toolkit on your computer or Mac PC. Run it and tap on Unlock mode from the main screen of the software. From the next screen, please connect your LG G5/G4/G3/G2 phone to the software. Click Start to begin the lock. More importantly, all the data in your LG will not be lost. Follow the steps below to unlock your LG if you forgot the password. Step 1. Download and install this software on your computer. After launching it, then select the Unlock feature. Step 2. Connect the LG phone to your computer. Select Start. Step 3 Unlock phone or tablet without sim card and get codes from Your Carrier Unlock now Cell Phone in five minutes, unlock codes & fast unlock mint triton from AT&T, T-Mobile, Verizon, Rogers, Fido, Bell, O2, any carrier and 100% guaranteed This unlocks code tool can help you to unlock your Verizon cell phone without pay for unlocking. The tool is the latest software solution for the best engineer in this area. Aug 14, 2020 Finally, click on Unlock and it will provide you with the unlock code on your email account There's no online procedure for submitting an unlock request to Verizon but you can call 888-294-6804 to request a SIM unlock. If you have a postpaid 3G device from Verizon you should know most aren't locked but if you want to enable third-party cellular compatibility you will need to enter a code - 000000 or 123456

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GSMSwift.com - Wholesale & Bulk Cell Phone Unlocking Services Provider. CELLUNLOCKER.NET - UNLOCK your Phone to Any GSM Network, Fastest & LowestPrice 100% Guaranteed. UNLOCK4LESS - Samsung, Apple iPhone, LG, HTC, Pantech, Motorola, Alcatel, ZTE codes. Fast service The phone is a T-Mobile device. Needless to say, T-Mobile cannot unlock if you're using a phone from a different carrier. The phone must not be reported as blocked, stolen, or lost. Your T-Mobile account, as far as the particular phone goes, must be in good standing. You have not requested more than 2 unlock codes in the last 12 months

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We supply Kyocera unlock codes for 178 Kyocera cell phone models. Since launching this phone unlocking service, over 1 customers have already received Kyocera unlock codes. It doesn't matter if it's an old Kyocera, or one of the latest releases, with UnlockBase you will find a solution to successfully unlock your Kyocera, fast If your phone does not ask for SIM Network Unlock Pin then you can go to the dial screen and press #7465625*638*# Congratulations! Your Samsung now asks for the unlock code.. If your Samsung still doesn't ask for the unlock code you can check out another article from our Help Center that will guide you through more troubleshooting steps, but for those, you are required to already have. I need to know how to retrieve/find out the 4-digit Phone Lock Code to access entry to the phone, LG VX5500. Upon opening the flip top in says in bottomright corner unlock. Then you must enter the 4digit Phone Lock Code. Please help me with my issue. Thank you. Matt: If you just got the phone and forgot your own number after locking the phone, you can still hit *611 Send. That will take you into the Verizon customer service line. It does work with the phone locked. Once they confirm your identity, they may be willing to provide you with your phone number AT&T customers can unlock up to five devices per account per year. Caveats: Your unlock code comes in through your email, and can take a few days to arrive. Check your spam folder. Officially, AT&T doesn't do SIM unlocks over the phone; instead, it funnels all requests to an online form, which is a good system until it isn't

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Permanent unlocking for iPhone 5S. Network unlock for an iPhone 5S doesn't use a code or unlocking sequence. The device is remotely unlocked on Apple servers. There are two types of instructions for iPhone 5S. First option 1. Insert a simcard from a different network than the one working in your device. * the unaccepted simcard cannot ask for a pin code at the start Official SIM Unlock will unlock your LG online using the devices IMEI number. This means your LG will be permanently, internationally unlocked whilst retaining all outstanding warranty! Dial *#060# on your LG phone to obtain your IMEI. Please ensure your LG phone prompts you for the unlock code How To Unlock ZTE Phones: Here are the instructions for ZTE phones (Instructions will also be emailed with the Unlock Code): Insert a SIM card that is not from the original carrier in your phone and restart the device. Once finished loading, your phone will ask you for the SIM Network Unlock PIN. Enter the ZTE Network Unlock Code we provide

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However, all of the other unlock criteria must be met. To have the phone unlocked, fax your documentation to 770-360-4979. The documentation should include the service member's name, email address, and phone number where Cricket should send the unlock instructions. The documentation can also get emailed to Cricket at militaryunlock. Request your free unlock code. Open the phone app and dial #06# to display your Samsung Galaxy S9's IMEI number. Wrote the number down on a piece of paper for quick reference. Call your service. General Samsung Galaxy S7 SIM unlock instructions. Dial #06# from your phone to display the IMEI number. Request a SIM unlock code from your service provider or a third-party service. Once you. If your service provider wasn't able to supply you with a free SIM unlock code for your Galaxy S5, buying one from Android SIM Unlock is the next best option. The site offers incredible customer.

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Because the OP was trying to obtain an unlock code even though for what ever reason Verizon said the phone was unlocked gives me pause to offer any other suggestions or remedies. Perhaps the OP is telling the truth or it was a matter of timing (the code was purchased before Verizon said the phone was unlocked) or the OP is intentionally. Generally, if you have an eligible phone or tablet, you need to get in touch with the carrier that's locked the device, and request an unlock. For locked AT&T phones you'll want to visit this web form. Full documentation is available here. For Verizon devices you'll want to call 1-800-711-8300 and ask for a SIM unlock Official service to unlock Samsung phone by IMEI number remotely via unlock code. This service is safe, easy and fast with 100% success rate. All you need to do is to select the unlocking service and provide us is the IMEI number of your Samsung phone

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The unlock code shall be emailed to you within 1-2 days. Once received, insert the new SIM card in place of the old one, and enter the obtained unlock code in the SIM Unlock PIN window. Your handset is now ready to use with any operator. Samsung Galaxy S9 Plus on Verizon: Unlock Procedur At that time I had a locked Verizon cell phone so I had to find a way to use an O2, United Kingdom sim card. Asking Verizon to do an unlock for me I got a big surprise: they told me I have to pay about $50. Really? I had to refuse. Looking deeper, I found some unlock code providers like doctorunlock or unlockunit If it still says unlock code not accepted, keep entering the unlock code over and over again. It may take up to 30 attempts before it says unlock code accepted. This is a known issue for this model and you can enter the code for an unlimited amount of time without freezing or hard locking your phone, so keep trying To use your unlock code, insert another network SIM into your phone. Your will read Enter unlock code or Pin Network Unlock Code. Enter the code and your phone will immediately be unlocked. If your phone fails to display a designated field to enter the unlock code, please contact us for further instructions 4. When prompted, enter the 8-digit unlock code. 5. Alternatively, from the home screen, go to Settings, then Broadband, and scroll down to SIM PIN to enter the 8-digit unlock code. AT&T Unite Pro Unlock the AT&T Unite Pro by installing a non-AT&T SIM card into the device and enter the unlock code in one of these places Call 1-888-211-4727 to unlock a Sprint postpaid phone or 1-855-639-4644 to unlock a Sprint Prepaid phone. How to Unlock a T-Mobile Phone. T-Mobile phones must be paid off, and not reported as lost or stolen in order to be unlocked. If there's an account associated with the device, it must be in good standing or have a zero balance